Travel Agent Consultant (Call Center)
Posted date [2010-Jun-13]
(ID: 58183)
The Symphony Group of Companies is the largest independent business process outsourcing (BPO) outfit in Malaysia. Since our inception in 2002, we have become a partner of choice for more than 3,000 clients ranging from private and public-listed companies to Fortune 500, Global 500 and large conglomerates across the Asia Pacific region by adding value to their
business process needs.
We operate out of several locations in Malaysia and Osaka, Japan delivering Contact Management, Human Resource, Financial, Corporate Secretarial, Share Registration,Share Issuance and Cheque Processing Outsourcing Solutions. We also develop and implement Wealth Management Solutions for financial institutions in Malaysia and the region.
At Symphony, we are constantly on the look-out for talented and dynamic individuals to grow with the organisation. If you think you have the credentials, personality and a strong desire to excel, we would like to invite you to apply for this position.
Responsibilities:
business process needs.
We operate out of several locations in Malaysia and Osaka, Japan delivering Contact Management, Human Resource, Financial, Corporate Secretarial, Share Registration,Share Issuance and Cheque Processing Outsourcing Solutions. We also develop and implement Wealth Management Solutions for financial institutions in Malaysia and the region.
At Symphony, we are constantly on the look-out for talented and dynamic individuals to grow with the organisation. If you think you have the credentials, personality and a strong desire to excel, we would like to invite you to apply for this position.
Responsibilities:
- To handle all inbound calls pertaining to hotel reservation and travelling, product information and other enquiries.
- To exceed customers' expectation in terms of customer service & accurate information.
- To be able to provide information related to travel and tours for customers' convenient travelling.
Requirements:
- Candidate must possess at least a Diploma level qualification, preferably from Hospitality/Tourism/Hotel Management or equivalent.
- Required language : Japanese
- Minimum 1 year of working experience in the related field will be an added advantage for this position.
- Fresh graduates with the required Japanese & English language capabilities are also encouraged to apply.
- Applicant must be willing to work in Malaysia (work permits will be prepared by Symphony)
- Applicant must be willing to work shift hours (3.00 pm - 12.00 am).
- Dynamic, highly motivated, a result-oriented team player with good interpersonal skills and phone ethics.
- Company can assist to find accomodation near office premises for those who are interested to relocate to Malaysia.
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