In Client Services, our promise is to deliver quality to our clients, partners and teammates worldwide.
We are seeking an experienced professional with a background in online advertising, client support and team management to join Indeed and lead our Client Services team in Tokyo, Japan.
This is a critical, manager-level position that requires a process-driven, results-focused individual who can liaise with our greater Client Services and technology teams, and support our Sales teams, to deliver high-quality service to Indeed's pay-per-click (PPC) advertising clients in Japan.
If you have a passion for delivering measurable results and client service, we want to hear from you. Be a part of one of the fastest growing Internet companies in the industry. Indeed offers a competitive salary and a full benefits plan.
Find out what it's like to work in Client Services at Indeed: http://go.indeed.com/ClientServices
Responsibilities:
- Manage the day-to-day operations of a team of Client Support Specialists
- Recruit, onboard and develop Client Support Specialists for your team
- Serve as a resource and mentor for both direct and indirect reports from multiple verticals within Client Services
- Be a product expert internally and externally
- Consult with clients on optimizations and measuring their ROI from Indeed
Requirements:
- Japanese citizenship or work permit
- Fluent Japanese speaker (idiomatic level)
- Excellent communication skills in English and Japanese, and comprehensive knowledge of the Japanese market
- Bachelor’s degree
- 3-5 years in a business-to-business environment
- 1-2 years of management experience
- Experience with online advertising; recruitment advertising a plus
- Passion for client service
- Exceptional written, verbal and phone skills
CLICK HERE TO VIEW: https://hire.jobvite.com/j?cj=oJH7Wfwd&s=Jobba
CLICK HERE TO APPLY: https://hire.jobvite.com/j?aj=oJH7Wfwd&s=Jobba
More people find jobs on Indeed than anywhere else. Job seekers can search millions of jobs on the web or mobile in over 50 countries. More than 100 million people each month search for jobs, post resumes, and research companies on Indeed, and Indeed is the #1 source of external hires for thousands of companies. Founded by Paul Forster and Rony Kahan in 2004, the company has over 600 employees with offices in Austin, Dublin, London, Mountain View, New York and Stamford.
