Hilton Grand Vacations is one of Hilton Worldwide's ten market-leading brands. For more information visit www.hiltonworldwide.com.
If you understand the importance of providing others with a superior vacation experience, you may be just the person we are looking for to work as a Team Member with Hilton Grand Vacations.
EOE/AA/Disabled/Veterans
A Bilingual Marketing Representative (Japanese/English), with Hilton Grand Vacations is responsible for the promotion and booking of eligible vacation ownership presentations, previews, and the sale of mini-vacation packages to on-site guests and visitors.
What will I be doing?
As a Bilingual Marketing Representative (Japanese/English), you would be responsible for the promotion and booking of eligible vacation ownership presentations, previews and the sale of mini-vacation packages to on-site guests and visitors. Distribute approved promotional information and incentives to guests and visitors. Generates leads and books qualified timeshare sales presentations for prospective Hilton Grand Vacations Owners, Club Members and other qualified customers. Provide customer/concierge services as needed to all guests projecting a professional company image. Assist in the implementation and tracking of current and future marketing programs, according to the standards of professionalism adhered to by the Hilton Corporation.
Basic Qualifications
- Ability to multi-task and balance priorities
- Basic computer proficiency with the ability to learn
- Ability to work a flexible schedule including evenings, holidays, and weekends
- Strong professional verbal, interpersonal, guest relations, and etiquette skills in person, over e-mail, and on the telephone
- Self motivated, goal oriented and excellent communication and verbal presentation skills with the ability to persuade others and overcome objections
- Basic English language skills (speak, read, write)
- Fluency in Japanese (speak, read, write)
Preferred Qualifications
- 1 year client or guest service experience
- Timeshare sales or marketing experience
- Experience selling and booking tours/activities (concierge services)
- Previous work experience in a marketing or sales environment
- Thorough understanding of the island of Oahu with ability to explain activities, restaurants, and destinations throughout the island
What benefits will I receive?
Your benefits will include a competitive starting salary and, depending upon eligibility, a vacation or Paid Time Off (PTO) benefit. You will instantly have access to our unique benefits such as the Team Member and Family Travel Program, which provides reduced hotel room rates at many of our hotels for you and your family, plus discounts on products and services offered by Hilton Worldwide and its partners. After 90 days you may enroll in Hilton Worldwide's Health & Welfare benefit plans, depending on eligibility. Hilton Worldwide also offers eligible team members a 401K Savings Plan, as well as Employee Assistance and Educational Assistance Programs. We look forward to reviewing with you the specific benefits you would receive as a Hilton Worldwide Team Member. The above information is provided as a highlight of the major benefits offered to most full-team team members in the United States. All benefits listed may not be offered at all locations. This is not a summary plan description or official plan document.